Health Insurance Access Program (HIAP)

The Health Insurance Access Program (HIAP) assists individuals with enrollment into comprehensive health insurance plans, including Medicare, Medicaid, and the New York State of Health Marketplace. We also have specialists who assist HIV+ individuals to access specific insurance programs to assist with costly medical care and prescriptions, and our PrEP specialist is trained to assist with the various insurance options to pay for PrEP. Our Outreach Specialists or Health Navigators help individuals to assess their insurance needs and enroll in appropriate networks.

A Outreach Specialist or Navigator will:

• Assist clients with selecting a plan appropriate to meet their medical needs
• Speak on behalf of the client with the insurance company if needed
• Navigate the Marketplace
• Assist clients with applying for AIDS Drug Assistance Program (ADAP), to help pay for doctor visits and prescription drugs, or ADAP Plus Insurance Continuation (APIC), to help individuals by paying their monthly premiums
• Provide follow up care after and enrollment to ensure delivery of plan benefits and address any issues that arise
• Communicate about complex insurance issues in a way that is easy to understand